Background Screening Specialist

Introduction

Our partner is a global leader in the banking sector which serves more than 200 million domestic, corporate, state and organizational clients worldwide. It was one of the first international shared service centers in Hungary, opening its doors in 2005, presently facilitating services for 95 countries on an international level.

Tasks

Liaising with vendors to ensure that all background screenings are completed as per the Global Policy
Compiling daily and weekly reports to identify current and future status of cases
Reviewing all data identified to ensure that the candidate is compliant and able to work, liaising with HR and vendors to check that all areas are approved
Ensures that the employees assigned to him/her comply with the background screening policy, timelines are kept, follows up and escalates issues in case delays are spotted
Based on an individually and gradually developed portfolio of skills and track of records, provide HR deliverables support; this accurately, on time and with the highest level of customer experience focus
Based on an individually and gradually developed portfolio of skills and track of records, execute delivery tasks - logging requests, answering questions via email, creating documents, chasing dependencies, controlling inputs and outputs, Interacting with vendors, and entering data into systems
Based on individually developed language skills and track of records, cover EMEA countries part of the increasing scope of the CSC
Maintaining all employee data on appropriate systems and inclusive of document imaging where required
Understands and supports the objectives of the team
Handle complex cases independently and provides support to other team members
Manages daily case distribution and prioritization
Plays an integral role in process improvement, desktop procedures update and Bright Idea submission and coordination
Proactively supports organizational projects and maintains good relationship with other teams
Take ownership for self-development and coaching colleagues via training planning and implementation
Support the SME as a backup person during annual leaves via representing on relevant meetings/forums/calls
Act as a go-to contact person to peers and other teams within the HRSS organization
Complete all tasks in connection with the organization’s activity but not detailed in the current job description, charged by the direct manager, supervisor, or the functional head

Expectations

Minimum 1 year of professional experience
Shared Services experience
Participation in global projects
Prior Experience with HRSS is an advantage
BA degree preferred
English language knowledge
Excellent written and oral communication skills
Strong analytical skills

Advantageous

Prior Experience with HRSS is an advantage

Employer's offer

Freedom to succeed in a dynamic environment: creative and innovative ideas are encouraged and recognized
A positive and inclusive work environment in which diversity and cross-regional work-streams are key components
An environment conducive to developing supervisory/leadership/presentation skills and build a professional network across the organization globally
Hybrid (office / home office) presence
Salary: gross 350.000 Huf
Cafeteria after probation time and health insurance