Identity & Access Manager

Introduction

Our partner is a global leader in the banking sector which serves more than 200 million domestic, corporate, state and organizational clients worldwide. It was one of the first international shared service centers in Hungary, opening its doors in 2005, presently facilitating services for 95 countries on an international level.

Tasks

Monitor and maintain daily BAU Volume
Work with the management team in achieving established goals for the overall GIAM organization
Utilize Microsoft applications for creating and maintaining basic files
Provide core customer service support for assigned applications and systems
Initiate process changes and improvements that increase operating efficiency based on the Lean methodology
Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding our partner's clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Expectations

Bachelor's degree/University degree or equivalent experience
0-2 years of relevant experience either in an Information Security Administration environment or related field with customer service in a similar environment
Certifications preferred
Customer centric mindset and passionate about delivering high quality customer experiences.
Advanced proficiency with Microsoft Office tools and software
Consistently demonstrates clear and concise written and verbal communication
Proven analytical skills

Employer's offer

Freedom to succeed in a dynamic environment: creative and innovative ideas are encouraged and recognized
A positive and inclusive work environment in which diversity and cross-regional work-streams are key components
An environment conducive to developing supervisory/leadership/presentation skills and build a professional network across the organization globally
Hybrid (office / home office) presence