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2020.10.27.

Pharma Team Leader

Introduction


Do you have a degree in life science? Do you have experience in the pharmaceutical industry? Are you experienced in managing a team?

If yes, read on, we have a great opportunity for you to support one of the world’s most prestigious pharma companies. You will be part of a 100+ multicultural team, working to help create a new drug that helps humankind live freely. We are recruiting for a new project in Pharmacovigilance, which is a relatively new business area in Hungary; this will be a great chance for you to become more competitive on the job market after this one year project. We want to help you develop your career in a global environment while contributing to health safety.

Your primary objective will be to meet and exceed set targets through managing operational performance, attendance and quality of services delivered by each Team Member within his/her team.


Tasks
  • Coordinate the assigned Team Members’ day-to-day operation while maintaining high levels of functional expertise with respect to Customer’s processes
  • Meet Key Performance Indicators, such as Productivity, Quality and Turnaround Time related metrics, as well as other requirements and goals as defined by the Direct Line Manager through the goal-setting process according to internal Performance Management System
  • Acts as PI agent, identifies opportunities for improvement and drives implementation of tangible opportunities
  • Prioritize the workload according to requests from internal and external stakeholders
  • Manage optimal utilization of the Team (work allocation, controlling leaves, holiday planning) and executes mitigation plans effectively for ensuring slippage free delivery in the team
  • Proactively escalate significant delivery issues as appropriate to Delivery Manager
  • Foster and maintain a good business relationship with the Customer
  • Participate in floor-walks for the customers and ensures team activities and achievements are well presented
  • Provides on-time operational report for regular client reviews
  • Participate in Recruitment Activities, conduct Technical Interviews as per the governing Recruitment Policies
  • Host regular Team meeting and individual one to one and feedback sessions
  • Consciously coach, plan and manage the aspirations of the associates
  • Ensure pro-active performance management
  • Ensure that associates understand the organizational goals and the unit strategy
  • Set reasonable, challenging and clear performance goals for direct reports, communicate expectations clearly, monitor performance and provide appropriate and regular feedback
  • Communicate on daily basis and motivate the team ensuring retention management (included individually initiated engagement activities on periodic bases – such as team buildings, team lunches etc)
  • Identify critical resources and create a succession plan
  • GNDM Manager, able to work and think in GNDM model
  • Ensure the Project Team is properly trained to perform the activities defined, building stand in matrix for all activities in scope
  • Perform spot-check QA activity on the assigned Team Members’ output delivered
  • Ensure that all incoming tasks are completed appropriately according to internal and external Service Level Agreements and Schedules
  • Ensure Quality process is followed as per iQMS
  • Responsible for security (Data, People, Information) for the team
  • Focus on Continuous improvement, drive process improvement initiatives and manage implementations


Expectations
  • Life science-related studies
  • Fluent English language knowledge
  • Good knowledge of Windows OS, Microsoft Office applications
  • Overall 3 – 4 years of experience
Employer's offer
  • you will contribute to the development of a new drug so that our client can provide the best care for their customers
  • you will have the opportunity to work with one of the Top 10 Pharma company partners.
  • you can use your knowledge and skills in the area of Pharmacovigilance – Drug Safety (The branch of pharmacology focused on detecting, assessing, understanding and preventing long- and short-term adverse effects of medicines.), and its regulations
  • home office.


Others
  • 1 year fixed-term contract