Content Builder Specialist - AP/WalkMe | SwiconJobs

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Content Builder Specialist - AP/WalkMe

2021.06.07. | Románia | Romania
Introduction

SwiconGroupisone of the leading members of the IT arena for almost a decade, since 2017 present also in Romania. Our wide range of services and highly trained professionals give us the opportunity to shape our solutions to fully meet the ideas and wishes of our clients. We are proud to have leading banks, insurance and telecommunication companies, as well as large FMCG corporations and SSCs amongst our highly prestigious partners.

Tasks
  • Understand the Digital Adoption Platform concept and technology and determine how we can best leverage it.
  • Attend all required trainings and provide feedback, information, and recommendations in support of training improvements
  • Learn how to load content onto a Digital Adoption Platform
  • Act as team member by providing information, analysis, and recommendations in support of team efforts
  • Apply and share best practices within the team
  • Actively participate in the DAP review calls
  • Support the team’s development projects with relevant data and actions
  • Ensure transparency of information, by properly documenting and storing the information of public interest
  • Escalate issues as necessary to ensure an effective resolution
  • Collaborate with other functions and organizations to resolve issues
  • Communicate effectively with stakeholders at the individual contributor level
  • Ensure alignment to Business Unit/country process specifics and turnaround times when automating processes
  • Effectively communicate project roadblocks and proactively search for resolutions in a timely manner.
Expectations
  • English
  • good communication
  • good analytical skills
  • goood problem solving skills
  • Typically a First Level University degree in Technical Communications, Computer Science or related technical/communications field and a minimum of 4-6 years related experience or an Advanced University degree and 2-4 yearsexperience or equivalent.
Benefit
  • positive personality
  • high load capacity


Employer's offer

Why us?


Excellent learning opportunities! Variety in your work and a fantastic, informal work atmosphere
A challenging environment that will stimulate you to grow as a professional!

A great foundation for your career!
Grow with us! Your role will develop over time, so you can increase your experience and responsibilities. So you can advance faster and further in your future career.

Friendly and welcoming work environment with an international working atmosphere where you can practice and learn new language skills with a diverse mix of colleagues and clients.

A dynamic work environment with a culture that is open, innovative and performance-orientated.

A competitive salary, Additional Health Insurance, luncheon voucher etc.