Customer Management Advisor | SwiconJobs

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Customer Management Advisor

2021.07.12. | Románia | Romania
Introduction

SwiconGroupisone of the leading members of the IT arena for almost a decade, since 2017 present also in Romania. Our wide range of services and highly trained professionals give us the opportunity to shape our solutions to fully meet the ideas and wishes of our clients. We are proud to have leading banks, insurance and telecommunication companies, as well as large FMCG corporations and SSCs amongst our highly prestigious partners.

Tasks
  • Drives multiple complex operational processes, such as configuration & quote, deal coordination, bid management, margin analysis, Customer Resource Management, revenue recognition, invoicing, or organizational sales reporting.
  • Acts as a project manager for moderately complex, small to medium projects.
  • Produces moderately to highly complex deliverables, analyses and reports using business applications, making recommendations and/or decisions on common issues.
  • Drives continuous process refinement and improvement by applying a solid understanding of internal business processes and policies.
  • Understands complex business issues and makes appropriate recommendations by applying intermediate subject matter expertise.
  • Provides guidance and leadership to entry level employees.
Expectations
  • advanced communication skills
  • Applies developed subject matter knowledge to solve common and complex business issues within established guidelines and recommends appropriate alternatives.
  • Works on problems/projects of diverse complexity and scope.
  • Exercises independent judgment within generally defined policies and practices to identify and select a solution.
  • May act as a team or project leader providing direction to team activities and facilitates information validation and team decision-making process.
  • Ability to handle most unique situations.
  • May seek advice in order to make decisions on complex business issues.
  • First level university degree or equivalent experience.
  • Typically 4-6 years of related experience (e.g., supply chain, customer service, procurement, financial management)
Employer's offer

Why us?


  • Excellent learning opportunities! Variety in your work and a fantastic, informal work atmosphere
  • A challenging environment that will stimulate you to grow as a professional!
  • A great foundation for your career!
  • Grow with us! Your role will develop over time, so you can increase your experience and responsibilities. So you can advance faster and further in your future career.
  • Friendly and welcoming work environment with an international working atmosphere where you can practice and learn new language skills with a diverse mix of colleagues and clients.
  • A dynamic work environment with a culture that is open, innovative and performance-orientated.
  • A competitive salary, Additional Health Insurance, luncheon voucher etc.