Customer Operations Specialist - French | SwiconJobs

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Customer Operations Specialist - French

2021.07.19. | Románia | Romania
Introduction

Soyez aussi un Héros Swicon

SwiconGroupisone of the leading members of the IT arena for almost a decade, since 2017 present also in Romania. Our wide range of services and highly trained professionals give us the opportunity to shape our solutions to fully meet the ideas and wishes of our clients. We are proud to have leading banks, insurance and telecommunication companies, as well as large FMCG corporations and SSCs amongst our highly prestigious partners.

Tasks
  • Responsible for planning, scheduling and coordinating demand/supply management, business processes and/or manufacturing/delivery of products and services to Company policy and country regulatory requirements.
  • Partners with stakeholders to identify/implement opportunities for business process improvement to effectively manage costs, integrate new and existing businesses, and adapt to changes in the business and regulatory environment.
  • Time horizon is typically focused on less than six months for forecasting/planning.
  • Leading and working with cross-functional teams, creates and implements plans that enable the execution of business strategies.
  • Participates in the process by which demand signals are developed, validated for alignment with transition plans, supply constraints identified, and an executable plan defined that meets financial and market share goals.
  • Scope includes business execution processes related to lifecycle planning; order management (including allocation management, Available to Promise (ATP) / commit processes, business attainment tracking); logisticsmanagement (including inbound/outbound coordination and consolidation of domestic and international systems to support shipments); and inventory management (including analysis, optimization and velocity).
  • Partners cross-functionally to develop, track and manage business metrics for the organization (may include customer availability, service levels, on-time delivery, supplier response time (SRTs), supply chain costs and inventory)
Expectations
  • French language
  • Ability to apply intermediate level of subject matter knowledge to solve a variety of common business issues.
  • Works on problems/projects of moderately complex scope.
  • Exercises independent judgment within defined practices and procedures to determine appropriate action.
  • Acts as an informed team member providing analysis of information and limited project direction input.
  • Follows established guidelines and interprets policies.
  • Evaluates unique circumstances and makes recommendations.
  • First level university degree or equivalent experience.
  • Typically 2-4 years of experience in a supply chain function.
Employer's offer

Why us?


Excellent learning opportunities! Variety in your work and a fantastic, informal work atmosphere


A challenging environment that will stimulate you to grow as a professional!

A great foundation for your career!
Grow with us! Your role will develop over time, so you can increase your experience and responsibilities. So you can advance faster and further in your future career.

Friendly and welcoming work environment with an international working atmosphere where you can practice and learn new language skills with a diverse mix of colleagues and clients.

A dynamic work environment with a culture that is open, innovative and performance-orientated.