SwiconGroup is one of the leading members of the IT arena for almost a decade, since 2017 present also in Romania. Our wide range of services and highly trained professionals give us the opportunity to shape our solutions to fully meet the ideas and wishes of our clients. We are proud to have leading banks, insurance and telecommunication companies, as well as large FMCG corporations and SSCs amongst our highly prestigious partners.
- Offer support to account managers, country managers, PBMs and partners
- Work closely with Sales and Operational teams to ensure turn-around SLA / response deadline is met
- Assist newcomers as per request in completing their mandatory training/tasks
- May assist in delivering trainings and/or presentations on general business matters or tools
- Manage sales and partners admin tasks on behalf
- Analyze sales data and compiles information for reports/ identifies trends and makes observations.
- Actively search for new solutions to improve the day-to-day activity and optimize the processes
- Mentality adapted to Customer Services
- Applies developed subject matter knowledge to solve common and complex business issues within established guidelines and recommends appropriate alternatives. Works on problems/projects of diverse complexity and scope.
- Exercises independent judgment within generally defined policies andpractices to identify and select a solution.
- May act as a team or project leader providing direction to team activities and facilitates information validation and team decision-making process.
- Ability to handle most unique situations.
- May seek advice in order to make decisions on complex business issues.
- First level university degree with a focus in business or finance; may have advanced university degree.
- Typically 4-6 years of experience
Excellent learning opportunities! Variety in your work and a fantastic, informal work atmosphere
A challenging environment that will stimulate you to grow as a professional!
A great foundation for your career!
Grow with us! Your role will develop over time, so you can increase your experience and responsibilities. So you can advance faster and further in your future career.
Friendly and welcoming work environment with an international working atmosphere where you can practice and learn new language skills with a diverse mix of colleagues and clients.
A dynamic work environment with a culture that is open, innovative and performance-orientated.