SwiconGroup is one of the leading members of the IT arena for almost a decade, since 2017 present also in Romania. Our wide range of services and highly trained professionals give us the opportunity to shape our solutions to fully meet the ideas and wishes of our clients. We are proud to have leading banks, insurance and telecommunication companies, as well as large FMCG corporations and SSCs amongst our highly prestigious partners
Our EMEA Services Category business segment is looking for an energic motivated professional to support our business via a wide range of activities.
1. Bundle Service/BOM3 tower, enabling & growing the BOM3 business in EMEA
• Single point of contact for any BOM3 bundling questions
• BOM3 SKUs creation
• Check eligibility, ask for BOM3 and MCC setup, check the setup
• BOM3 dedicated line up creation
• BOM3 setup for Elitebook
• Update dashboard for tracking
• Post sales questions – registration/pricing
2. Accidental Damage Protection (ADP)
• ADP Premium & Claims Operations follow-up
• ADP reports publication to AIG to enable service delivery
3. ABSOLUTE / McAfee
• Raise SmartBuy/Procure 360 POs for EMEA McAfee sourcing
• Invoices reconciliation, so as to enable service delivery
4. Monthly sanity checks
• Check and lead corrective action on
• Care Pack setup :pricing/costing/PLC info
• Compatibility information; SCM/Crest
- First-level university degree or equivalent experience as Business Analyst/Back-office specific transaction
- Typically 6+ years of related experience in IT/business operations/business analyst
- E2E/big-picture vision of the Q2C processes
- Negotiation / influencing /adaptability skills
- Excellent analytical thinking, technical analysis and problem-solving skills
- Superior communication skills (i.e. written, verbal, presentation), leadership, consulting, influence, and negotiation skills. Mastery in English and local language as well as other languages as required
- Advanced understanding of internal business processes and policies
- Extensive knowledge and skills in using business applications (Excel, Visio, Power Point)
- Lean Six Sigma foundation is an advantage
- Excellent learning opportunities! Variety in your work and a fantastic, informal work atmosphere
- A challenging environment that will stimulate you to grow as a professional!
- A great foundation for your career!
- Grow with us! Your role will develop over time, so you can increase your experience and responsibilities. So you can advance faster and further in your future career.
- Friendly and welcoming work environment with an international working atmosphere where you can practice and learn new language skills with a diverse mix of colleagues and clients.
- A dynamic work environment with a culture that is open, innovative and performance-orientated.
- Hybrid working module (Home Office & Onsite)