Introduction
SwiconGroup is one of the leading members of the IT arena for almost a decade, since 2017 present also in Romania. Our wide range of services and highly trained professionals give us the opportunity to shape our solutions to fully meet the ideas and wishes of our clients. We are proud to have leading banks, insurance and telecommunication companies, as well as large FMCG corporations and SSCs amongst our highly prestigious partners.
Tasks
- Builds dashboards to enable program leads to measure program performance on an ongoing basis
- Supports Management Reviews with Program KPIs showing retailers' performance across markets
- Support international sales manager to build insightful business views during account reviews including PAN EMEA agreements, Amplify metrics, sales performance, key strategic initiatives
- Work with the data insights team to ensure views created for retailers correlate miscellaneous metrics to equip the partner’s retail teams with advanced insights about their retailers
- Build views for markets to measure store-level activities
Advanced Analytics:
- Propose new ways to display numbers to management by pivoting and correlating existing data points
- Work closely with markets to capture business requirements Amplify Program Support
- Build reports to ensure quotas and targets are aligned with market growth and other RTMs
- Work with sales operations to ensure business rules are implemented with proper alerts in place
- Run regular reports on KPIs, and compensation evolution at the market and retailer level
- Deliver quarterly Amplify scorecards
- Support Data Quality processes and manage and develop associated Power BI dashboard
Expectations
Education and Experience Required
- First-level university degree or equivalent experience.
- 2-4 years of related experience in IT/ IT services/ Business operations/ Call center
- 1-3 years of data analysis, business intelligence experience
- Proven experience in Power BI - is a must
Ideal Candidate
- Strong background with MS Excel, and MS Access for reporting & analytics
- Ability to articulate clearly business issues based on data and flag problems/opportunities
- Strong command of PowerPoint and storyboarding
- Background in Predictive Analytics (data mining, correlation) would be a plus
- Solid communication skills (i.e. written, verbal, presentation), leadership, and influence skills
- Intermediate project management skills such as planning, execution, and implementation.
- Experience with other Microsoft technologies (Office 365 solutions, SharePoint, etc.)
- Excellent English language skills which are required for daily use
- Ability to efficiently collaborate across multiple teams
- Demonstrable ability to independently find solutions and drive success from trial and error
- Ability to work autonomously in a virtual environment with discussions occurring via telephone and desktop sharing
- Ability to manage and organize your time, be detail oriented and deliver consistently on schedule
Advantageous
- Education in statistics
Employer's offer
- Home office/hybrid home office opportunities
Tags
Romania
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Sales Support Analyst (in English)
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Sales Support Analyst with English
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Customer Engagement Mgmt Advisor
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Customer Engagement Mgmt Advisor III (German)
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Business Analyst V
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Business Analyst III
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Operations Analyst II
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Service Information Developer IV
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Customer Engagement Mgmt Advisor I
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Customer and Sales Support with English
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Operational Analyst
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Customer and Sales Support
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Customer Engagement Mgmt Advisor III
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Operational Acct Mgmt Advisor II
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