Change Experience Lead | SwiconJobs

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Change Experience Lead

2023.05.16. | Bucharest | Romania
SwiconGroup is one of the leading members of the IT arena for almost a decade, since 2017 present also in Romania. Our wide range of services and highly trained professionals give us the opportunity to shape our solutions to fully meet the ideas and wishes of our clients. We are proud to have leading banks, insurance and telecommunication companies, as well as large FMCG corporations and SSCs amongst our highly prestigious partners.


  • Project Management, Stakeholder engagement and Management of Change
  • Manage medium to complex implementation, integration, enhancement projects
  • Lead the project team and mentor them on executing the project. Manage the overall teams members, onsite and offshore
  • Plans, manages, and keeps control over key project milestones, metrics, and success factors
  • Driving the end to end implementation process
  • Coordinate areas of communication that have impact on scope, budget, risk, and resources
  • Coordinate escalation and resolution of any project issues
  • Provide regular status reports to management, stakeholders, users on overall status
  • Lead and maintain engagement and communication between Business stakeholders, BI and IT teams
  • Ensures appropriate training of users, helpdesk & operations team at the end of each project / release
  • Runs project postmortem analysis to capture improvement ideas for future projects
  • Participates in organization-wide BI process improvement initiatives to fine tune our BI delivery approach and best practices
  • Lead and manage various MOC activities to impacted users and stakeholders


  • Bachelor s Degree or equivalent with relevant work experience
  • 5 years of project management experience on BI/ IT (Data) projects
  • 2 years of Agile project management experience
  • Mastery in English (written, verbal, presentation) is a must, excellent presentation skills
  • Ability to build and deliver presentations to all levels of the business and effectively explain complex issues and concepts in simple, understandable language
  • Strong analytical and problem-solving skills
  • Excellent interpersonal and communication skills, work ethic and the ability to
  • Ability to work ethic, independently, with and within global remote teams with minimal daily supervision
  • Strong customer focus and ability to handle difficult stakeholder and project
  • Understanding of core Business Intelligence (BI) technology, basic data modeling and database design
  • Understanding of Sales domain (end-to-end Campaign to Cash cycle)

  • 1 years in Master Data Management solutions and Data Governance
  • Experience in working at a large corporation / enterprise in a virtual / global environment
Employer's offer
  • Home office/hybrid home office opportunities