Customer and Sales Support Specialist with English | SwiconJobs

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Customer and Sales Support Specialist with English

2023.12.19. | Hybrid | Romania
  • Key contact for the Sales organization for Customer E-Catalogue and Portal related matters
  • Provide B2B solution consultancy
  • Guide Sales and implement optimal catalogue structure
  • Drive Catalogue setup & maintenance in line with Sales and Customer requirements
  • Implement catalogue product offering via virtual PC configuration
  • Setup simplified deals. Setup users and user access
  • Manages standard and simplified deal setup
  • Provide customized portal training
  • Provides guidance for Back Office teams with which a direct relation exists
  • Supporting ongoing strategic projects by implementing, reporting and providing feedback

A strong collaborator with excellent English

  • customer skills and incredible focus on trust and credibility to influence action
  • ability to build relationship across teams and cultures
  • a unique voice and a talent to challenge status quo processes

An independent result-oriented professional with

  • Drive & a creative power to meet continuous challenges of the role
  • Proven problem-solving skills

A CSSM with

  • Proven analytical skills coupled with willingness to continuously learn
  • Proven technical skills to provide support to our sales teams
  • Solid communication skills with direct customers and stakeholders (sales force and other sales support functions)
  • Solid computer literacy, curious to work with various technical tools to gain efficiencies
  • Typically, 1-2 years of experience, preferably in economics / completed university degree
Employer's offer
  • Home office/hybrid home office opportunities