Customer & Sales Support with French

Introduction

SwiconGroup is one of the leading members of the IT arena for almost a decade, since 2017 present also in Romania. Our wide range of services and highly trained professionals give us the opportunity to shape our solutions to fully meet the ideas and wishes of our clients. We are proud to have leading banks, insurance and telecommunication companies, as well as large FMCG corporations and SSCs amongst our highly prestigious partners.

Tasks

Key contact for the Sales organization for Customer E-Catalogue and Portal related matters
Provide B2B solution consultancy
Guide Sales and implement optimal catalogue structure
Drive Catalogue setup & maintenance in line with Sales and Customer requirements
Implement catalogue product offering via virtual PC configuration
Setup simplified deals. Setup users and user access
Manages standard and simplified deal setup
Provide customized portal training
Provides guidance for Back Office teams with which a direct relation exists
Supporting ongoing strategic projects by implementing, reporting and providing feedback

Expectations

A strong collaborator with excellent English and French

Customer skills and incredible focus on trust and credibility to influence action
Ability to build relationship across teams and cultures
A unique voice and a talent to challenge status quo processes

An independent result-oriented professional with

Drive & a creative power to meet continuous challenges of the role
Proven problem-solving skills

A CSSM with

Proven analytical skills coupled with willingness to continuously learn
Proven technical skills to provide support to our sales teams
Solid communication skills with direct customers and stakeholders (sales force and other sales support functions)
Solid computer literacy, curious to work with various technical tools to gain efficiencies
2 – 3 years of experience, preferably in economics / completed university degree

Employer's offer