Introduction
SwiconGroup is one of the leading members of the IT arena for almost a decade, since 2017 present also in Romania. Our wide range of services and highly trained professionals give us the opportunity to shape our solutions to fully meet the ideas and wishes of our clients. We are proud to have leading banks, insurance and telecommunication companies, as well as large FMCG corporations and SSCs amongst our highly prestigious partners.
Tasks
- Acts as a first point of contact for regular, ongoing customer accounts on daily operational matters
- Resolves operational issues that may arise from the end-to-end sales process (e.g., order status, returns, and deliveries, invoicing, returns, and financial post-sales programs)
- Collaborates with other functions and organizations to resolve issues (e.g., sales teams, supply chain, logistics) as they relate to customer support
Expectations
- First level university degree or equivalent experience
- Typically 0-2 years of related experience (e.g., supply chain, customer service, procurement, financial management)
Employer's offer
- Home office/hybrid home office opportunities
Romania
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Sales Support Analyst (in English)
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Sales Support Mgmt Analyst
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Bus Operations Analyst
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Operations Analyst
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Sales Support with English
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Sales Support Analyst with English
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Customer Engagement Mgmt Advisor
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Customer and Sales Support
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Customer & Sales Support with German
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Support Specialist with German and English
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Operational Process Mgmt Analyst III
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Executive Assistant
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Customer Engagement Mgmt Advisor
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Operational Process Mgmt Analyst
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Operational Acct Mgmt Advisor
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Power BI Developer
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Customer Engagement Mgmt Advisor III (German)
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Customer Engagement Mgmt Advisor I (French)
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Business Analyst V
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Business Planning Manager
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Business Analyst III
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Business Analyst III
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Sales Support Mgmt Analyst II
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Process Improvement Specialists
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Operations Analyst II
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Engineering Program Mgr III
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Customer Experience Mktg Manager III
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Service Information Developer IV
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Customer Engagement Mgmt Advisor II
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Operational Process Mgmt Analyst III
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Customer Engagement Mgmt Advisor III_
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Customer Engagement Mgmt Advisor II
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Operational Process Mgmt Analyst I
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Operational Process Mgmt Analyst III
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Operational Process Mgmt Analyst II
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