Customer Support Specialist with Italian | SwiconJobs

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Customer Support Specialist with Italian

2022.11.14. | Bucharest | Romania
Introduction
SwiconGroup is one of the leading members of the IT arena for almost a decade, since 2017 present also in Romania. Our wide range of services and highly trained professionals give us the opportunity to shape our solutions to fully meet the ideas and wishes of our clients. We are proud to have leading banks, insurance and telecommunication companies, as well as large FMCG corporations and SSCs amongst our highly prestigious partners.
Tasks
  • Applies developed subject matter knowledge to solve common and complex business issues within established guidelines and recommends appropriate alternatives
  • Able to work independently up to minimal supervision on the recurrent business topics
  • May act as a domain champion and initiate projects addressing business topics of moderate to high complexity
  • Able to understand complex cross-functional business topics and focus on resolution
  • Ensures proper backup and handover during vacation and other absence
  • Applies internal policies to ensure policies and audit requirements are met
Expectations

·      English and Italian both advanced level

·      Experience in a customer-oriented field

·      University degree is a plus

·      Good communication skills

·      Microsoft office package skills 

Employer's offer
  • Excellent learning opportunities! Variety in your work and a fantastic, informal work atmosphere
  • A challenging environment that will stimulate you to grow as a professional!
  • A great foundation for your career!
  • Grow with us! Your role will develop over time, so you can increase your experience and responsibilities. So you can advance faster and further in your future career
  • Friendly and welcoming work environment with an international working atmosphere where you can practice and learn new language skills with a diverse mix of colleagues and clients
  • A dynamic work environment with a culture that is open, innovative and performance-orientated
  • Hybrid working module (Home Office & Onsite)
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