Operational Process Mgmt Analyst | SwiconJobs

Your dream job is just a click away

Operational Process Mgmt Analyst

2022.07.31. | Bucharest | Romania
SwiconGroup is one of the leading members of the IT arena for almost a decade, since 2017 present also in Romania. Our wide range of services and highly trained professionals give us the opportunity to shape our solutions to fully meet the ideas and wishes of our clients. We are proud to have leading banks, insurance and telecommunication companies, as well as large FMCG corporations and SSCs amongst our highly prestigious partners.
  • Responsible for the execution of operational processes across the end to end sales cycle within a defined function which may include quote and configuration, pricing, bid/win proposal, quota setting, crediting, and measurement of sales compensation, services engagement and contract management, and order management
  • Measures, reviews and analyzes for efficiency and effectiveness of defined processes
  • Accountable for operational performance based metrics and agreed upon service level objectives/agreements as well as ensuring adherence to policies and compliance with applicable legal requirements
  • Applies developed subject matter knowledge to solve common and complex business issues within established guidelines and recommends appropriate alternatives
  • Works on problems/projects of diverse complexity and scope
  • Exercises independent judgment within generally defined policies and practices to identify and select a solution
  • May act as a team or project leader providing direction to team activities and facilitates information validation and team decision-making process
  • May seek advice in order to make decisions on complex business issues
  • First level university degree or equivalent experience; may have advanced university degree
  • Typically 4-6 years of experience in a business related function, preferably finance, accounting, or compensation
  • First-level university degree or equivalent experience; advanced university degree preferred
  • Typically 4-6 years of related experience, preferably in customer service, support, procurement, or finance
  • Ability to handle most unique situations
  • Mastery in English and second language as required
  • Strong knowledge of Microsoft Office tools, particularly Excel, Word, share points, automation and solid understanding of business areas and internal business processes & policies
  • Excellent ability to collaborate and network with other groups and functions to reach business objectives, in support of the customer/stakeholder requirements
  • Strong communication skills (e.g. written, verbal, presentation)
  • Advanced problem-solving and analytical skills
  • Excellent teamwork skills and open to learn, broad, in-depth knowledge of the end-to-end process of sales operations
  • Developed ability to work in a fast-paced environment and multi-task while paying close attention to detail.
  • VBA skill is a plus
  • MS Dynamics knowledge is added advantage
Employer's offer

Why us?

  • Excellent learning opportunities! Variety in your work and a fantastic, informal work atmosphere
  • A challenging environment that will stimulate you to grow as a professional!
  • A great foundation for your career!
  • Grow with us! Your role will develop over time, so you can increase your experience and responsibilities. So you can advance faster and further in your future career.
  • Friendly and welcoming work environment with an international working atmosphere where you can practice and learn new language skills with a diverse mix of colleagues and clients.
  • A dynamic work environment with a culture that is open, innovative and performance-orientated.
  • Hybrid working module (Home Office & Onsite)