Operational Process Mgmt Analyst I

Introduction

SwiconGroup is one of the leading members of the IT arena for almost a decade, since 2017 present also in Romania. Our wide range of services and highly trained professionals give us the opportunity to shape our solutions to fully meet the ideas and wishes of our clients. We are proud to have leading banks, insurance and telecommunication companies, as well as large FMCG corporations and SSCs amongst our highly prestigious partners.

Tasks

Support Partner Portal:

Content publishing
Structure maintenance
Interaction with content providers
Quality assurance
Generation of process improvement ideas and supports implementation
Content providers request interface maintenance
eCommunications process
Process documentation

Expectations

Education and Experience Required:

First level university degree in Informatics or related
Fluent English required

Skills Required:

Strong sense of prioritization, responsibility, ownership and commitment
Time management skills
Strong ability to deliver goals on time
Ability to take high level directives from supervisor and execute with independent decision-making abilities
Interpersonal skills to interact with different levels of stakeholders
Team player with excellent influencing and consensus-building skills
Strong documentation and presentation skills
Analytical skills and attention to detail and quality control
Experience producing high quality and timely work products
Understanding of Content Management Systems (CMS)
Desired Liferay knowledge
Strong proficiency with MS Office specially Excel
Solid understanding of HTML and CSS
Desired graphics editing software (i.e. Photoshop, Illustrator, GIMP)
Desired JavaScript and JQuery
Desired SharePoint designer