Operations Analyst

Introduction

SwiconGroup is one of the leading members of the IT arena for almost a decade, since 2017 present also in Romania. Our wide range of services and highly trained professionals give us the opportunity to shape our solutions to fully meet the ideas and wishes of our clients. We are proud to have leading banks, insurance and telecommunication companies, as well as large FMCG corporations and SSCs amongst our highly prestigious partners.

Tasks

Responsible for the execution of operational processes across the end to end sales cycle within a defined function which may include quote and configuration, pricing, bid/win proposal, quota setting, crediting, and measurement of sales compensation, services engagement and contract management, and order management.
Measures, reviews and analyzes for efficiency and effectiveness of defined processes.
Accountable for operational performance based metrics and agreed upon service level objectives/agreements as well as ensuring adherence to policies and compliance with applicable legal requirements.

Expectations

Ability to apply intermediate level of subject matter knowledge to solve a variety of common business issues.
Works on problems/projects of moderately complex scope.
Exercises independent judgment within defined practices and procedures to determine appropriate action.
Acts as an informed team member providing analysis of information and limited project direction input.
Follows established guidelines and interprets policies.
Evaluates unique circumstances and makes recommendations.
First level university degree or equivalent experience.
Typically 2-4 years of experience in a business related function, preferably finance, accounting, or compensation.

Employer's offer

Excellent learning opportunities! Variety in your work and a fantastic, informal work atmosphere
A challenging environment that will stimulate you to grow as a professional!
A great foundation for your career!
Grow with us! Your role will develop over time, so you can increase your experience and responsibilities. So you can advance faster and further in your future career
Friendly and welcoming work environment with an international working atmosphere where you can practice and learn new language skills with a diverse mix of colleagues and clients
A dynamic work environment with a culture that is open, innovative and performance-orientated
Hybrid working module (Home Office & Onsite)