• Applies intermediate level of subject matter knowledge to solve a variety of common business issues
• Works on problems of moderately complex scope
• Acts as an informed team member providing analysis of information and limited project direction input
• Exercises independent judgment within defined practices and procedures to determine appropriate action
• Follows established guidelines and interprets policies
• Evaluates unique circumstances and makes recommendations

Responsibilities:

• Formulate and define system scope and objectives using knowledge of information technology and industry knowledge/ requirements
• Act as a liaison between client and technical solutions/ support groups, using strong communication skills to elicit, document, analyze and validate business processes, systems, and solution requirements
• Research, identify, and specify solutions to problems
• Support and conduct visualization, user experience and configuration elements of solution design
• Document requirements specifications using high-maturity methods, processes and tools
• Support requirements management and change management processes
• Support aspects of the business cycle, including proposals, feasibility studies, and implementations
• Consider the business implications of the application of technology to the current business environment

Education and Experience Required:

• Typically a Bachelor's degree in a technical or business discipline or equivalent experience
• Minimum of 2 years of related experience or a Master's degree and up to two years of experience

Knowledge and Skills:

• 2 or more years experience

Essential:

• Requirements determination using structured techniques for documentation, analysis, evaluation/ validation
• Decomposition of high- level information into details; abstracting low- level information; distinguishing requests vs needs
• Distinguishing requirements vs. solutions
• Classifying/ prioritizing requirements
• Requirements change management and traceability
• Identifying risks
• Applying creativity to solving complex problems
• Building relationships and working collaboratively
• Effective verbal/ written communication
• Experience in an industry domain

Specialized:

• Developing structured user manuals and training
• Business rules modeling
• Develop and executing acceptance test plans

• Hybrid
• Meal tickets
• Medical subscription
• 24 vacation days