Order Management with Italian | SwiconJobs

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Order Management with Italian

2024.05.22. | Hybrid | Romania
Introduction

SwiconGroup is one of the leading members of the IT arena for almost a decade, since 2017 present also in Romania. Our wide range of services and highly trained professionals give us the opportunity to shape our solutions to fully meet the ideas and wishes of our clients. We are proud to have leading banks, insurance and telecommunication companies, as well as large FMCG corporations and SSCs amongst our highly prestigious partners.

Tasks

Italian: 5000 RON NET + language allowance

Contract type: determined (1 year – can be extended)


As a Order Management Agent with English + Italian, you will be responsible for:

  • Manage Indigo Post Sales processes and monitor operations delivery


The processes may include any of the following:

  • Contract management
  • Customer creation and management
  • Installed base management
  • Invoicing
  • Credit notes and dispute management
  • Collect operational issues and ensure escalation or completeness
  • Liaise with support functions and GBU to solve any pending issues, dependencies
  • Ensure compliance to processes and policies and escalate accordingly
Expectations
  • Bachelor’s degree
  • 1-2 years of related experience in business operations related function, preferably finance, accounting or compensation of related experience in business operations related function, preferably finance, accounting, or compensation
  • English (advanced level) and Italian (minimum B2 level)
  • Good Microsoft Office tools knowledge
  • Act as trusted partner for customers
  • Accountable and responsible : commits and delivers with integrity, transparency and quality
  • Strong knowledge of process area and ability to provide suggestions for process improvements
  • Passion for customers: act as trusted partner for customers and partners
Employer's offer
  • Home office/hybrid home office opportunities
  • Salary: 5000 RON NET + language allowance
  • Contract type: determined (1 year – can be extended)