Partner Program Specialist | SwiconJobs

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Partner Program Specialist

2021.12.22. | Románia | Romania

SwiconGroup is one of the leading members of the IT arena for almost a decade, since 2017 present also in Romania. Our wide range of services and highly trained professionals give us the opportunity to shape our solutions to fully meet the ideas and wishes of our clients. We are proud to have leading banks, insurance and telecommunication companies, as well as large FMCG corporations and SSCs amongst our highly prestigious partners.

  • Executing the onboarding of resellers interested in joining the Company Partner Program
  • Following up on every step of the process and making sure that they are completed within agreed turnaround time
  • Maintain up to date onboarding status in the Partner Program End to End Tracker
  • Escalate as appropriate the cases where turnaround time is exceeded
  • Offer consultancy on all aspects of the onboarding process to internal and external stakeholders
  • Correct implementation of the process for the countries/clusters in his/her portfolio
  • Holding adequate knowledge of the tools and systems the team works with
  • Delivering trainings on the process to resellers and internal users/new colleagues
  • Is responsible of the accuracy of the partner profile in the Company database
  • Is responsible for regular cleanups of the Company database
  • Needs to make sure that the updates implemented by the profiling team are accurate
  • Proactively address to stakeholders the situations with exceeded turnaround time, proposes and implements actions
  • good communication
  • customer focus
  • time management
  • ability to prioritization
  • First level university degree or equivalent experience.
  • Typically 4-6 years of related experience (e.g., supply chain, customer service, procurement, financial management).
Employer's offer

Why us?

  • Excellent learning opportunities! Variety in your work and a fantastic, informal work atmosphere
  • A challenging environment that will stimulate you to grow as a professional!
  • A great foundation for your career!
  • Grow with us! Your role will develop over time, so you can increase your experience and responsibilities. So you can advance faster and further in your future career.
  • Friendly and welcoming work environment with an international working atmosphere where you can practice and learn new language skills with a diverse mix of colleagues and clients.
  • A dynamic work environment with a culture that is open, innovative and performance-orientated.
  • A competitive salary, Additional Health Insurance, luncheon voucher etc.