Sales Support Analyst | SwiconJobs

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Sales Support Analyst

2022.04.27. | Románia | Romania
Introduction

SwiconGroup is one of the leading members of the IT arena for almost a decade, since 2017 present also in Romania. Our wide range of services and highly trained professionals give us the opportunity to shape our solutions to fully meet the ideas and wishes of our clients. We are proud to have leading banks, insurance and telecommunication companies, as well as large FMCG corporations and SSCs amongst our highly prestigious partners.

Tasks

In this role, the candidate will require to work and excel in following areas

  • Define Analytic capabilities requirements and design (Dashboards, Scorecards/Performance Management, Ad-Hoc, Slice/Dice, Alerts and Guided Analytics, Search and Text, Prediction and Simulation)
  • Evaluate and define requirements for BI solutions with Business users
  • Capacity to solve problems, identify options and propose a solution in MS BI technologies
  • Incident Management, User Management, accuracy Checks, Quarterly Activities and Change Management
  • Create, execute, and document test cases and results
  • Prepare process documentation for all processes. Effectively transition implementation knowledge to support teams
  • Excellent verbal & written communication skills to interact with the relevant stakeholders
  • Flexibility to work across time zones and diverse cultures and across different technologies.
Expectations
  • Proficiency and minimum hands on experience of 2 years in end to end MS BI Application
  • Good verbal & written communication skills to interact with the relevant stakeholders
  • Flexibility in adapting to new technologies.
  • Flexibility to work across time zones and diverse cultures
  • Exposure to support environment {Incident Management, User Management, Data Quality Checks, Quarterly Activities, Change Management etc.}
  • Engineering (Comp. Sc.), Bachelor/master’s in computer science/Graduate
  • excellent english
Advantageous


Employer's offer

Why us?


  • Excellent learning opportunities! Variety in your work and a fantastic, informal work atmosphere
  • A challenging environment that will stimulate you to grow as a professional!
  • A great foundation for your career!
  • Grow with us! Your role will develop over time, so you can increase your experience and responsibilities. So you can advance faster and further in your future career.
  • Friendly and welcoming work environment with an international working atmosphere where you can practice and learn new language skills with a diverse mix of colleagues and clients.
  • A dynamic work environment with a culture that is open, innovative and performance-orientated.
  • Hybrid working module (Home Office & Onsite)


Employer profile


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