Introduction
Our partner is a global leader in the banking sector which serves more than 200 million domestic, corporate, state and organizational clients worldwide. It was one of the first international shared service centers in Hungary, opening its doors in 2005, presently facilitating services for 95 countries on an international level.
Tasks
- Evolve and maintain client and business Information Security Administration support relationships for multiple lines of business
- Responsible for GIAM Ops owned project milestones and deliverables
- Coordinate GIAM Ops engagement for level initiatives
- Partner with IS governance programs and coordinating within GIAM Ops to implement policy changes
- Understand risk and control levels for multi-functional areas for GIAM Ops supported systems/applications/tools and propose revisions where necessary.
- Readily adopt automation strategies wherever practical and cost efficient.
- Partner with peers within other service delivery centers and across Global Identity and Access Management to maximize operational efficiencies and effectiveness.
- Maintain a professional relationship with our business partners, colleagues and external customers through effective communications and diplomacy to guide and influence IS practices.
- Provide project or program updates to GIAM Ops leadership and our business partners through multiple channels including verbal and written media
- Proactively review GIAM Ops processes to address business impacts based on metrics review, business and GIAM Ops partner feedback or other sources to identify root causes and possible process improvements.
- Proactively engage in any new system development or major enhancements that affect GIAM Ops services so GIAM Ops can provide the appropriate support and advisory.
Expectations
- Bachelor's degree or higher with a concentration in Information Technology, Computer Science, Cyber Security or related field or equivalent relevant work experience
- 2 - 4 year’s work experience in Technical Project Management, Information Security, Computer Science or Cyber Security
- Must be committed to the delivery of quality customer service
- Must be a self-starter with the ability to work in a fast-paced environment
- Deep knowledge GIAM Ops and/or GIAM Ops supported systems or applications
- General knowledge of identity and access management practices for different platforms, applications and systems
- Experience with problem and incident management processes for security and identity and access management incidents
- Extensive knowledge of global regulatory guidelines, industry standard security practices, corporate information security policies and compliance controls
- Excellent problem-solving skills
- Excellent written and verbal communication skills required to negotiate internally and externally, often at a senior level
- Advanced knowledge of Microsoft Office products (PowerPoint and Excel required) and GIAM Ops tools
Employer's offer
- Freedom to succeed in a dynamic environment: creative and innovative ideas are encouraged and recognized
- A positive and inclusive work environment in which diversity and cross-regional work-streams are key components
- An environment conducive to developing supervisory/leadership/presentation skills and build a professional network across the organization globally
- Hybrid (office / home office) presence
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