AD Customer (NSSR) Engineer | SwiconJobs

Your dream job is just a click away

AD Customer (NSSR) Engineer

2021.06.28. | Budapest | Tech
Introduction

Our Client Customer collaboration IT team is seeking a motivated individual to join their IT organization as a Customer Engineer

Tasks
  • Customer communication in German, Operations communication in English
  • Knowledge transfer between involved units
  • Effort estimation and coordination with SDM
  • Participation at customer CAB Boards
  • Alignment, planning and preparing of all necessary tasks to fulfill the customer request (e.g. planning of necessary changes, runbooks etc.)
  • Acting as first technical contact for customer AD Services related requests
  • Alignment with the customer about received non-standard change requests and the delivery from Operations side
  • Interface between customer and T-Systems Operations for AD Services, which will be provided and operated for the customer
  • delivery projects and processes


Expectations

  • Experience in providing Active Directory Services (AD DS, AD LDS, AD FS, DFS-N,AADConnect, AzureAD)
  • Experience in providing AD related network Services (DNS, DHCP, NTP)
  • College or University degree in Computer Science or a related discipline
  • Deep knowledge in Active Directory technologies (i.e. AD domain, AD federation services, DNS) and their requirements (e.g. NW dependencies)
  • Experience with public, private and hybrid cloud scenarios
  • Ability to recognize and determine the necessary delivery parts of a customer request for AD Services
  • Ability to align a required Service delivery with the customer and with the operations for Directory Services
  • Ability to plan and describe all necessary activities with involved units (on customer side, on T-Systems side, e.g. Network requirements as Load Balancer, VM Server deployment, FW, Network deployment etc.)
  • Deep understanding of acting as customer Engineer between customer and Operations
  • Experiences in Service delivery projects and processes
  • Fluent German and English
Employer's offer

Adapting to the new situation created by the coronavirus pandemic, we work from home every Monday and Friday to secure our colleagues’ safety.

  • Possibility to improve yourself in a constantly growing organization
  • An above-average salary
  • Varied and interesting tasks
  • A secure, long-term opportunity