ASD Development Expert | SwiconJobs

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ASD Development Expert

2021.09.15. | Budapest | Tech
Introduction

Our partner is a Fortune 500 global IT services leader. Their 130,000 employees, represented worldwide, deliver vital IT services through the power of modern technology in order to optimize business processes and ensure maximum business potential is reached across organizations.

Tasks
  • Close interlock with Agile Service Desk/AWS Connect contacts and teams
  • Active participation in daily SCRUM calls
  • Participation in sprint plannig sessions
  • Participation in Agile Service Desk/AWS Connect development forums
  • Deliver all items planned for particular sprint timely and without flags
  • Track and document development steps in the required format in JIRA
  • Provide accurate and clean code and related documentation
  • Participate in the overall Release and Deployment Management Process
  • Provide operational acceptance test cases
  • Participate in bug troubleshooting and resolution process for both self developed code and components developed by peers
Expectations
  • AWS core components working experience: CONNECT, LEX, POLLY, CLOUDFRONT, ROUTE53, LAMBDA, DYNAMODB, KINESIS, ATHENA, KMS, COGNITO, S3, EC2
  • Knolwedge and working experience with telephony platforms and IVR programming
  • Experience with scripting and development languages (node.js is a must, python is nice to have)
  • Tools experience (ESL, HPESM/OVSC/OVSD/DWNG/ServicenNow/SNOW/HPSM, REST APIs)
  • Understanding of relational databases such as MS SQL Server, Oracle, etc.
  • Understanding of the ITO & RUN Delivery as a Business Model
Advantageous
  • Analytical thinking, Detail-Oriented
  • Ability to consistently apply quality standards by following processes and content creation guidelines and reviewing the content
  • Provides Information and Knowledge Sharing
  • Good communication skills- spoken and written
  • Experience with global multi location customers an advantage
Employer's offer
  • Possibility to improve yourself in a constantly growing organization
  • An above-average salary
  • Varied and interesting tasks
  • A secure, long-term opportunity