ERP Operations Functional Specialist (SAP/S4) - SD/LE | SwiconJobs

Your dream job is just a click away

ERP Operations Functional Specialist (SAP/S4) - SD/LE

2021.03.22. | Fejér | Tech
Introduction

Our partner is a prestigious, leading industrial company registered in Norway. Its purpose is to create a more viable society by developing natural resources into products and solutions in innovative and efficient ways.

The company’s Global Business Services Organization based in Budapest and Székesfehérvár is looking for an ERP Operations Functional Specialist to support projects in various locations.

This role is an active member of the S/4 NA Operation Support Team, with the main objectives being to assist in support of the locations running S/4 as their ERP platform and active engagement in the testing /training activities for sites implementing S/4.

Tasks
  • Assist in monitoring the incoming tickets and emails
  • Perform daily tasks in the global ticketing system
  • Issue resolution for incidents and problems for live units in S4
  • Service and Change Request management
  • Design, configure, test, and train business solutions in collaboration with Solution Team
  • Participate in Hyper Care and take over location support from Project Team
  • Dedicated and high-focused business support during period-end closing
  • Actively engage in continuous improvement efforts
  • Proactively pursue operations support process improvements and initiatives
  • Work with end-users to define issues, requests, and requirements
  • Manage test script documentation control
  • Assist in creation/changes of test scripts
  • Assist in the execution of UAT
  • Manage UAT test data for daily reporting
  • Manage training material documentation control
  • Assist in creation/changes of training materials
  • Manage LSM authorization documentation
Expectations
  • 3-5 years incompatible role
  • IT/Business Degree or Equivalent
  • Functional or Technical related work experience with same/similar Business Applications
  • Understanding of technical environment of business applications
  • Configuration experience
  • Basic debugging skills
  • Experience in a manufacturing environment is preferred
  • Solid understanding of business processes related to business applications
  • Strong systems literacy with the ability to quickly learn new system functionality and become a Super User
  • Proficient in Microsoft Office (heavy focus on Excel and PowerPoint)
  • Basic knowledge of project management within IT, preferably with ERP implementations
  • Basic knowledge of change management procedures within IT
  • Experience in document control
  • Customer-oriented through striving to understand business needs and providing appropriate support
  • A proactive approach to problem-solving
  • Exceptional organizational and time management skills
  • Ability to work cohesively as an independent team member in a remote work environment
  • Excellent written and oral communication skills
  • Strong presentation skills
  • Fluency in English
Advantageous
  • Relevant Degree
Employer's offer
  • Excellent benefit package
  • Good atmosphere
  • Cohesive team
  • Opportunity for constant professional development
  • Home Office
  • Family-friendly work and workplace condition
  • International working environment
Others

Deliverable/Metric:

40% Functional Support for incidents, problems, questions from Key Users

40% Functional Support for change requests from business

20% Project participation