Introduction
Our partner is the world's largest humanitarian network, which has been carrying out its activities successfully around the world for more than 100 years. They are continuously working on further succession with the help of a dedicated workforce, so their Digitalization and IT Department is now expanding to further support global projects and core activities.
Tasks
- Manage the ERP Operation Team to deliver high-quality services
- Represent the global ERP Operation Team as the subject matter expert and build relationships effectively with the various stakeholders
- Lead the Operation and further development of the ERP system
- Develop and execute IT services to increase efficiency, quality in line with the global strategies, and ensuring best value for money, and objectives are achieved within the business applications area
- Manage team resource allocations between daily operation and project work
- Manage the ERP Support Team to deliver the specific duties
- Advise and support the IT project managers during project life cycles and manage related projects if required
- Reporting and documentation
Expectations
- Bachelor’s degree in Engineering, computer sciences or equivalent experience in ERP Operation
- ITIL certification or equivalent experience
- Min. 5 years of professional experience or equivalent as ERP operation support Microsoft D365
- Experience in managing teams in a supervisory role
- Excellent knowledge of D365 HR or F&O module
- Fluently spoken and written English
Advantageous
- ERP background
- People management experience
- Project management professional certification
Employer's offer
- International environment
- Good spirits
- English speaking environment
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