ERP Team Lead

Introduction

Our partner is the world's largest humanitarian network, which has been carrying out its activities successfully around the world for more than 100 years. They are continuously working on further succession with the help of a dedicated workforce, so their Digitalization and IT Department is now expanding to further support global projects and core activities.

Tasks

Manage the ERP Operation Team to deliver high-quality services
Represent the global ERP Operation Team as the subject matter expert and build relationships effectively with the various stakeholders
Lead the Operation and further development of the ERP system
Develop and execute IT services to increase efficiency, quality in line with the global strategies, and ensuring best value for money, and objectives are achieved within the business applications area
Manage team resource allocations between daily operation and project work
Manage the ERP Support Team to deliver the specific duties
Advise and support the IT project managers during project life cycles and manage related projects if required
Reporting and documentation

Expectations

Bachelor’s degree in Engineering, computer sciences or equivalent experience in ERP Operation
ITIL certification or equivalent experience
Min. 5 years of professional experience or equivalent as ERP operation support Microsoft D365
Experience in managing teams in a supervisory role
Excellent knowledge of D365 HR or F&O module
Fluently spoken and written English

Advantageous