As an IT Continuity Expert you will be part of the IT Governance Team’s Continuity and Recovery Department which is part of the IT Governance Risk and Compliance organization. The role is contributing to IT resilience and contributing to the safeguarding of the partner’s information, intellectual property and assets. Also, availability of services provided by Global Business Services customers and partners.

Responsibilities

• Support the development and improvement of the IT continuity and IT recovery frameworks
• Monitoring the performance and quality of the effectiveness of IT continuity and IT recovery frameworks
• Develop policies, standards and operating procedures to enable the effective management of business continuity, IT continuity and IT recovery operations
• Identify opportunities for strategic improvement
• Verifying the correctness of 3rd party contracts and their alignment with both business and IT continuity requirements
• Verifying the GBS IT’s recovery capabilities and their alignment with both business and IT continuity requirements
• Verifying the correctness and effectiveness of all the different IT Continuity engagements processes
• Create strategies, scenarios and plans to reestablish operations from various types of business/IT disruptions
• Support backup management processes and activities
• Support the oversee of all continuity and recovery efforts
• Enhance the common understanding on business- and IT continuity, incident, crisis- and disaster recovery management and backup management
• Develop appropriate training materials
• Maintain effective awareness, trainings and workshops
• Support internal and external audits

Competencies

• Demonstrated experience with a focus on IT resilience, continuity, information security, risk and compliance
• In-depth knowledge of the separation and the correlation between business continuity-, IT continuity-, incident-, disaster recovery-, crisis- and backup management
• Ability to translate strategic level efforts to tactical and micro level actions
• Demonstrated experience in aligning continuity and recovery efforts
• Experience with defining recovery and backup strategies, scenarios and plans
• In-depth working knowledge of IT continuity and other frameworks and best practices, such as NIST CSF, ISO 22301 and ISO 27001/2
• Ability to support business impact analysis tasks
• Experience in integration of risk based and compliance related mindsets
• Draft clear and concise visualizations of complex processes
• Experience in shared services environment

Personal skills

• Ability to interact with representatives from different levels
• Strong communication and interpersonal skills
• Strong visualization skills
• Analytical, precise and process-based mindset
• Ability to analyze complex problems and giving advice on how to manage multiple requirements at the same time
• Able to manage large amounts of new information quickly and understand correlations and dependencies
• Fluency in English

•   Experience in shared services environment

• Being part of building an organization within one of the biggest international companies
• Possibility of personal and professional growth