IT Support Expert | SwiconJobs

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IT Support Expert

2021.06.14. | Budapest | Tech
Introduction

Now we are looking for an IT professional to join our central IT support team based in Budapest providing IT infrastructure support for end users in relation with Windows based desktop systems, servers and network.

Tasks
  • Manage, solve or escalate incidents and requests reported by end users of the company entities according to internal processes and SLAs
  • Coordinate issues with external IT infrastructure service providers including networking, hardware purchasing and maintenance
  • Install and maintain Windows based desktop systems, support and manage Windows servers, Active Directory and other service
  • Administer reported incidents, it’s solution and related knowledgebase items
Expectations
  • 1-3 years’ experience in an IT support role
  • Deep knowledge in Windows desktop and server operating systems, directory services, Active Directory 
  • Experience in desktop management systems
  • Very good command of written and spoken English
Employer's offer
  • attractive salary and other benefits
  • home office opportunity (2 days/ week)
  • relaxed work atmosphere
  • International IT-support environment
  • Special industry (energy)