IT Support Expert | SwiconJobs

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IT Support Expert

2022.07.18. | Budapest | Tech
Introduction
Our partner is a leading player in the Hungarian and Central-European natural gas market, supplying more than 4000 business partners in the region. They provide our partners with a diverse product portfolio and tailor-made business services (sales and purchase, storage services, logistic and swap services, portfolio management).
Tasks
  • Manage, solve or escalate incidents and requests reported by end users of the company entities according to internal processes and SLAs 
  • Coordinate issues with external IT infrastructure service providers including networking, hardware purchasing and maintenance 
  • Install and maintain Windows based desktop systems, support and manage Windows servers, Active Directory and other service 
  • Administer reported incidents, it’s solution and related knowledgebase items
Expectations
  • 1-3 years experience in an IT support role 
  • Deep knowledge in Windows desktop and server operating systems, directory services, Active Directory 
  • Experience in desktop management systems
  • Very good command of written and spoken English
Employer's offer
  • Continuous learning opportunity 
  • Competitive compensation package including 13th month salary 
  • Home office opportunity (2 days/week) 
  • Relaxed work atmosphere International environment 
  • Stable workplace