IT Support Expert | SwiconJobs

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IT Support Expert

2023.12.08. | Hybrid | Tech
Introduction
SwiconGroup has been a leading member of the Hungarian IT space for more than 15 years and has been present in Romania since 2017. As a creative company based in Budapest, we apply industry-standard methodologies and cutting-edge technologies to deliver top-quality business solutions to our clients. Our core activities include outsourcing, headhunting and other HR services, as well as creative application development and software operations. Our motto is innovation, novelty and responsibility. Our wide range of services and highly skilled professionals give us the opportunity to tailor our solutions to fully meet our clients' ideas and wishes.
Tasks
  • Manage, solve or escalate incidents and requests reported by end users of the company entities according to internal processes and SLAs Coordinate issues with external IT infrastructure service providers including networking, hardware purchasing and maintenance
  • Install and maintain Windows based desktop systems, support and manage Windows servers, Active Directory and other service
  • Administer reported incidents, it’s solution and related knowledgebase items
Expectations
  • 1-3 years experience in an IT support role
  • Deep knowledge in Windows desktop and server operating systems, directory services, Active Directory
  • Experience in desktop management systems
  • Very good command of written and spoken English
Advantageous
  • IT certification or diploma
Employer's offer
  • You're welcome, but if the results are good, we don't mind if we have to look away from you - Hybrid working
  • We like what you can do, let us teach you more - Excellent training opportunities
  • We've seen Office and learned from it - Variety at work and a relaxed, yet casual work atmosphere
  • The more the merrier - A friendly, inclusive working environment, an open culture, innovation and a performance-based approach
  • One step ahead of the rest - Competitive salary and benefits package, private health insurance
  • Salary range: gross 550-600.000 HUF