Introduction
Our partner is a global leader in the banking sector which serves more than 200 million domestic, corporate, state and organizational clients worldwide. It was one of the first international shared service centers in Hungary, opening its doors in 2005, presently facilitating services for 95 countries on an international level.
Tasks
- Maintain a strong relationship with key business partners to foster a mutually beneficial partnership.
- Represent GIAM Ops interests with technology partners when they want to make version updates and enhancements to GIAM Ops supported systems
- Provides general IS consulting services including interpretation and/or clarification of IS policy, procedures, standards and or concepts
- Ensure strong program and project level governance, including monitoring and control efforts for the projects supported by GPO Ops, in compliance with Project Management Policy and Procedures
- Collaborates in the definition and implementation of IS standards to align procedures and practices in compliance with Citi standards
- Works with the business to validate compliance with IS policies, practices, and procedures within the scope of a project or GIAM Ops processes
- Participates in the planning and implementation of IS administration for IT and business driven projects
- Driving GIAM Ops project deliverables and managing the relationship between business/technical partner project teams and/or GIAM Ops Service Delivery
- Support the GIAM Ops organization in meeting any ad hoc requirements from our partners
Expectations
- Bachelor's degree or higher with a concentration in Information Technology, Computer Science, Cyber Security or related field or equivalent relevant work experience
- 1 - 2 year’s work experience in Technical Project Management, Information Security, Computer Science or Cyber Security
- Must be committed to the delivery of quality customer service
- Must be a self-starter with the ability to work in a fast-paced environment
- General knowledge of Identity& Access Management practices and industry standard security practices
- Experience with problem and incident management processes for security and identity and access management incidents
- Excellent problem-solving skills
- Excellent written and verbal communication skills required to negotiate internally and externally
- Advanced knowledge of Microsoft Office products (PowerPoint and Excel required)
Employer's offer
- Freedom to succeed in a dynamic environment: creative and innovative ideas are encouraged and recognized
- A positive and inclusive work environment in which diversity and cross-regional work-streams are key components
- An environment conducive to developing supervisory/leadership/presentation skills and build a professional network across the organization globally
- Hybrid (office / home office) presence
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