Introduction
Our partner is a global leader in the banking sector which serves more than 200 million domestic, corporate, state and organizational clients worldwide. It was one of the first international shared service centers in Hungary, opening its doors in 2005, presently facilitating services for 95 countries on an international level.
Tasks
- Responsible for managing and supporting multiple risk and control programs for the organization including defining the strategy, approach, processes, quality, tools and reporting that provide global risk management consistency and excellence
- Establishes quarterly audit process of attributes to ensure proper calculation and control
- Works closely with business partners on findings and makes recommendations on improving practices
- Develops procedural implementation and change management process with Operations and Reporting team to ensure proper governance and controls exist
- Examines procedures for consistency and gaps relative to regulations in addition to impacts on customer experience
- Conducts internal testing of dispute processes to ensure control
- Monitors exceptions to dispute policy and identifies drivers of exceptions
- Leverages data to examine impacts to Customer Experience and Regulatory breaks
- Has the ability to operate with a limited level of direct supervision
- Can exercise independence of judgement and autonomy
- Acts as SME to senior stakeholders and /or other team members
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Company, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Expectations
- MS Excel, MS Access, SAS, SQL, Visual Basic a plus.
- 5 years’ experience in financial services
- 3 year experience in asp.net development
- Consistently demonstrates clear and concise written and verbal communication skills
- Effective organizational influencing skills required
- Demonstrated ability to lead global team efforts
- Excellent problem-solving skills Ability to see the big pictures with high attention to critical details
- Demonstrated ability to develop and implement strategy and process improvement initiatives
Advantageous
- Experience in a similar field is an advantage
Employer's offer
- Freedom to succeed in a dynamic environment: creative and innovative ideas are encouraged and recognized
- A positive and inclusive work environment in which diversity and cross-regional work-streams are key components
- An environment conducive to developing supervisory/leadership/presentation skills and build a professional network across the organization globally
- Hybrid (office / home office) presence
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