Senior IT Professional - Telephony | SwiconJobs

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Senior IT Professional - Telephony

2021.07.29. | Budapest | Tech

Our prestigious client from the food retail industry has a strong global presence and currently operating in 11 countries worldwide. As the company is building its own internal shared service centre in Hungary, it is a great opportunity for you to be part of their success and join the IT support team as a Senior IT Professional - Telephony.

  • providing 2nd level support regarding Microsoft Teams Phone Systems for International countries (Europe, United States, Australia)
  • taking part in certificate management
  • analysis, classification and solving system failures
  • handling incidents, requests and changes
  • improving processes (documentation, automation)
  • cooperate with national and international IT departments
  • strong English skills, German knowledge is an advantage
  • strong knowledge about Microsoft 365-technologies, especially Microsoft Teams & Direct Routing
  • knowledge in Microsoft PowerShell
  • solid knowledge about (AudioCodes) Session Border Controller (preferable ACA certified)
  • solid knowledge about telephony basics (SIP, ITSP-management)
  • completed or ongoing education in the field of IT
  • well-organized, have strong communication skills, customer-oriented attitude
  • can work in a multi-shift operation as well as on weekends and public holidays
Employer's offer
  • possibility to improve yourself in a constantly growing organization
  • an above-average salary
  • intensive individual and practical training
  • varied and interesting tasks
  • pleasant working environments
  • a secure, long-term employment opportunity