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Service Expert

2023.09.13. | Budapest | Tech
Our partner is a global energy technology company that supports the transition to a sustainable world. Their comprehensive portfolio of products, solutions and services covers almost the entire energy value chain, from generation to transmission and storage. More than 50% of their portfolio is already decarbonised, and it is estimated that one sixth of the world's electricity is generated using their technology. They are present in more than 90 countries with 91 000 employees working continuously to produce sustainable energy for society as a whole.
  • You will be responsible for the execution of Data Agent installation on a distributed control system (Omnivise T3000) unit to enable the implementation of I&C Monitors and Advisors (ICMA) services. The partner has developed a remote platform for monitoring and analyzing the operating status of power plants
  • Underlying this platform is the collection and upload of plant data to an AWS cloud which is performed automatically on a daily basis via Data Agents installed on the customer architecture
  • After collection and upload, data is analyzed and presented in the partner's Customer Portal
  • You will be responsible for the execution of Tailored Patch Information (TPI) reports on Omnivise T3000 units
  • the partner provides its customers with reports in order to show the current status of the software installed on the components of an Omnivise T3000 architecture and suggest tailored corrective measures
  • Corrective measures consist of the installation of application, system and security patches, officially released and tested by the partner's development
  • You will be ultimately responsible for the remote I&C data acquisition for a growing fleet of over 400 power plants
  • You will be the first point of contact for ICMA services for our customers on a global scale
  • You will enable the implementation of remote services within the partner's portfolio
  • You will help make energy systems up to date, less vulnerable and more reliable
  • Solid technical skills in IT system administration, network topology & scripting.
  • Interest in working in the field of power plant computer architectures, consisting of servers, clients and network devices such as firewalls, routers, switches, etc.
  • Solution-oriented mindset.
  • Strong communication, collaboration, active listening, and problem-solving skills.
  •  Enthusiasm and proactive attitude.
  • Ability to relate to customers worldwide, with intercultural sensitivity and flexibility in understanding and meeting their demands.
  • Being a team player: ability to work in synergy with colleagues to ensure responsive service implementation and high-quality standards.
  • Willingness to travel to abroad, e.g., to Germany for training.
  • Willingness to work outside office hours when required.
  • Fluent language skills in English and German

Employer's offer
  • Combination of office and mobile working
  • Opportunity to have an active engineering role on Company future handling complex projects with a high digitalization level
  • Working with international teams and business environments
  • Excellent opportunity for professional development on a new tailored organization for the partner business
  • Competitive benefit package (basic salary, bonus, daily allowance for travelling periods)
  • The partner follows EU guidelines and business standards for workers abroad