Introduction
Our partner is an industrial giant whose aim is to drive the world towards a sustainable future by building businesses and partnerships across various specializations ranging from energy to batteries through the help of a unique blend of knowledge and competence. They are committed to leading the world towards a more innovative, balanced and self-sustaining ecosystem through the optimal use of natural resources and products.
Tasks
- Coordinating issue resolution on incidents and problems that occur for the live units
- Service and change requests management
- Ensure stable IT Service Management process continuation and improvements
- Help consultants ensure (if help requested) that tickets assigned to the consultant can be processed seamlessly
- Contribute with input to designing, carry out testing, prepare user guides, train IT Service Management processes
- Participate in the delivery of the services as defined in the Service Catalog
- Proactive system monitoring, improvement proposals and initiatives
- Preventive IT Service Management process support
- Perform daily tasks in the global ticketing system
Expectations
- BSc or MSc degree in Information Technology, Economics or Engineering
- Minimum 4 years of relevant experience in a comparable role within SAP (Solution Manager, ServiceNow or comparable IT support solution.) or 2 years of relevant experience with willingness to develop and learn
- ITIL Foundation (v3 or v4)
- MS OneNote, MS Teams, SharePoint, SAP user experience, SAP Solution Manager user experience, ServiceNow user experience (the more of these the better)
- IT Service Management process related to the SAP
- Fluent English
Employer's offer
- Excellent benefit package
- Good atmosphere
- Scandinavian background
- Opportunity for constant professional development
- Home Office
- Family-friendly work and workplace condition
- International working environment
- Project management career opportunity based on performance
Tags
Tech
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SCCM Engineer
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Project Analyst
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Mainframe Engineer
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IT Manager
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ERP Team Lead
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Rendszertámogató
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IT support konzulens
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Tesztelő (Senior/Medior)
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Senior Java Developer
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Wintel engineer
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Android fejlesztő
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Java Developer
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Senior Software Engineer (MLOps)
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Systems Engineer – Azure Cloud
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SAP ABAP Developer
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Data Migration Expert (FI/CO/MM)
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DevOps Engineer
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DevOps Engineer EDG
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SAP Basis Administrator
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Power BI Developer
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Security Architect
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DevOps Engineer - Networking field
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DevOps Engineer
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Wintel engineer
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Intermediate fullstack developer (Java, React or Angular)
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Application Manager
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Vulnerability Reporting Analyst
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Accounts Payables Representative - in Polish
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Cloud Developer (Microsoft Azure)
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IT fejlesztés támogató
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Full Stack Developer (React / Node.js)
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Use-Case Analyst
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Modern Device Project Engineer
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Business Analyst
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Senior Azure Engineer
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Full Stack Fejlesztő
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SAP GL/CO Expert
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Risk Reporting Developer
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Network Project Engineer
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Senior Network Project Engineer
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Project Support Engineer
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SAP Finance Expert (AP/AR)
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Senior Backend Engineer - Manufacturing field (Linux, C/C++, Python)
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Service Management Consultant
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Infrastructure Project Engineer
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L3 Specialist, Network Operations
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SAP Project Manager
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(CRP) L3 Analyst, Security Operation Center
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SAP Developer
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Senior Service Delivery Manager
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Privileged Access Management Project Manager (CISO GIAM)
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Senior Tesztmenedzser
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Functional Specialist SAP S/4, QM/PM
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Enterprise Architect
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Infrastructure consultant
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Infrastructure Security Engineer
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Application Administrator (Linux-Java)
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Intune expert - Mobile device management
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SAP Expert (PP&PM)
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Senior Fullstack Developer (Spring Boot, React/Angular)
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Full Stack Developer (Node JS, React JS)
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Microsoft szoftverfejlesztő
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Operátor/Rendszergazda
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Application Administrator (Linux-Java)
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Frontend Developer
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IT Global Applications Manager: Manufacturing, Engineering and R&D.
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EDI Specialist
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Medior/Senior PowerPlatform fejlesztő
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Devops fejlesztő / üzemeltető
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Full Stack Developer for Broadcast Technologies
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Senior alkalmazás üzemeltető
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SAP Engineer
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Alkalmazás Üzemeltető
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Test Automation Engineer (Python)
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Test Automation Engineer (Mobile, Python)
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Senior Python Developer (AWS Lambda)
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DevOps Engineer
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