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ServiceNow Tool Support

2023.02.22. | Budapest | Tech
Our partner is a Fortune 500 global IT services leader. Their 130,000 employees, represented worldwide, deliver vital IT services through the power of modern technology in order to optimize business processes and ensure maximum business potential is reached across organizations.

As a ServiceNow Consultant, you will be:

  • Helping to create Service Automation solutions for customers in Hungary and EMEA region with bringing best-practices, benchmarks and will be responsible for scoping, assessing customer requirements, planning and estimating work effort to achieve customer’s technical and business goals.
  • Beside technical consulting tasks, you will be delivering and participating in implementation works, too.
  • You will collaborate with sales, professional services teams and multiple stakeholders of the clients to make sure that the solution is acceptable, optimal and brings the expected value.
  • Minimum 5 year hands on experience in design, administration and development in ServiceNow solutions
  • Outstanding presentation skills and written communication from CxO to expert level
  • Exceptional analytical and conceptual thinking
  • Problem solving mindset
  • Experience in complex stakeholder management
  • Processes modelling skills
  • Excellent documentation skills
  • Continuous learning approach
  • Fluent in Hungarian and English
  • ServiceNow Certification (CIS, CAD, CAS, CSA)
  • ITIL® Foundation certification
  • Experience with Java
  • Practical experience with DevOps
  • Oral and written knowledge of German language.
Employer's offer
  • Creating detailed business analysis, outlining problems, opportunities and solutions
  • Gathering requirements, solution design, analysis, development, test and integration
  • Facilitating workshops and business meetings with clients
  • Driving knowledge transfer based on best practices
  • Preparing Proof of Concepts
  • Ensuring solutions meet business needs and requirements