Where exceptional talents scale what matters.
Swicon Minds is a curated community of 450+ senior top talents working on complex enterprise challenges, while operating within a stable, structured, and supportive ecosystem.
Bucharest, ROU
Hybrid
Medior
Swicon Group is one of the leading members of the IT arenafor almost a decade, since 2017 present also in Romania. Our widerange of services and highly trained professionals give us theopportunity to shape our solutions to fully meet the ideas andwishes of our clients. We are proud to have leading banks,insurance and telecommunication companies, as well as largeFMCG corporations and SSCs amongst our highly prestigiouspartners
Responsibilities
· Own and manage moderately complex operational processes, such as marketing digital content acquisition, data analysis, end-to-end product/service lifecycle management, or marketing analysis reporting.
· Collaborate with cross-functional teams and external partners to align processes with organizational goals and address moderately complex operational issues and escalations.
· Maintain and update process documentation, including SOPs, and implement quality control measures to ensure accuracy and consistency.
· Monitor KPIs, conduct audits, and prepare comprehensive reports on process performance, communicating key findings and recommendations to management.
· Identify opportunities to improve, automate, and optimize processes, and evaluate technology solutions that can enhance operational efficiency and support digital transformation.
· Support customer satisfaction and continuous development by improving processes that impact the customer experience, staying up to date with relevant industry trends, and participating in training and skill development programs.
Requirements:
Business Analytics Certificate (BAC)
Benefits:
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Real people. Real challenges. Real impact.
„The whole hiring process was a really positive experience for me. I was given the opportunity to move forward professionally and to test myself in a new, more senior role. I was trusted from the start, and I had all the support I needed to take the next step in my career with confidence. They connected me with the right technical contact, and every question I had was answered quickly and clearly, so I never felt left on my own. Communication was smooth, each step built on the one before, and the whole process moved surprisingly fast and without a hitch.”
K. R. – Solution Architect
“Looking back over more than 15 years, Swicon gets top marks from me: it has built itself into a fast-growing multinational, and all the while it has backed its people professionally across the board — it even supported my PMP certification with a proper training course.”
B. T. – Sr. Projectmanager
“I’ve been working with SWICON for almost a year and a half now, and it’s been a positive experience from start to finish. Both the hiring process and the admin side of things ran smoothly, and whenever I had a question, help came quickly. I particularly appreciate how kind and helpful my colleagues are, and the fact that the company genuinely invests in building a community — there are regular programmes and events.
I’ve grown a lot professionally in my time here, too. My tasks and my responsibilities have kept widening, I’ve been able to take on more complex challenges, and I’ve also had the chance to support and mentor others. On the IT side I’ve been given opportunities that made a real difference to where I am professionally, so on the whole I see SWICON as a supportive place that gives you genuine room to grow.”
M. L. – Software developer
successful transformation programs
business value created
secure transactions every month
years of enterprise expertise
senior experts
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