Outsourcing on a new level: why IT isn't the only process worth managing as a service

When you hear the term “managed service,” IT support is probably the first thing that comes to mind. You’re not alone — many companies limit outsourcing to technical tasks. But the real potential goes far beyond that.

Swicon’s managed services extend well beyond traditional IT: we take full operational responsibility for financial, HR, compliance, and corporate processes — using an SLA and KPI-based framework, with guaranteed performance and fixed pricing.

More than IT support – comprehensive process management

Back office and administrative areas often act as “hidden obstacles” to business growth. Issues such as capacity constraints, staff turnover, or internal admin burdens can pull focus from strategic priorities. This is where managed services offer real value:

• Financial processes: accounting, invoice handling, reporting
• HR administration: onboarding, document handling, data maintenance
• Compliance support: regulatory alignment, audit readiness

What’s in it for a shared service center?

✔️ No headcount impact – all resources remain on Swicon's payroll

✔️ Predictable costs – fixed or scalable monthly pricing

✔️ Transparency – KPI and SLA-based reporting

✔️ Scalability – teams can be expanded or reduced flexibly

✔️ Full accountability – one provider, one point of contact

What's the point of outsourcing if not just for cheaper labor?

The answer is: business stability and growth. Swicon’s managed services don’t just reduce workload — they make background operations faster, leaner, and more predictable so that your core business can thrive.