INTEGRATED FINANCING AND DIRECT LEASING MANAGEMENT for PS Contractual/DaaS deals

• Is accountable for Ad-hoc Reporting for Lease management
• Asset tracking per Serial number (S/N) for all deployment sites
• Send notifications 3 months prior and 1 month prior to end of lease
• Shipped vs. delivered reconciliation reports
• Revenue reconciliation reports for monthly invoicing of HW and Services deployed
• Support Customer AOM (Sales Ops PM) in managing Early Termination / Buy out
• Fill in special form for the partner for early returns for each S/N
• Review contractual clauses to calculate the associated customer fees
• Instruct Contract Management Operations (CMO) team on how to adjust customer monthly invoices
• Follow-up with customer to receive PO and update Asset Database
• Support Customer AOM (Sales Ops PM) in managing Disposal / End of Lease
• Fill in special form for HPE FS for each return with all impacted S/N
• Ensure customer readiness for return and arrange pick-up with and the partner FS
• Manage escalations and extra fees coming from the partner for returned assets (the partner reserves 2 months after pick-up of old devices to do an inventory check)
• Follow-up with customer to receive PO to cover any potential the partner logistic fees associated with these returns

• Business acumen
• Excellent reporting skills, advanced use of MS Office Excel functions
• Excellent verbal and written communication skills
• Active listening skills
• Customer relationship management
• Negotiation and influencing skills
• Being accountable with customer without direct management responsibility
• Cross regional leadership
• Time management
• Ability to prioritize
• Ability to cope with workload peaks
• Tradeoff between operational (short term) priorities and solution related (longer term) priorities
• Project management skills
• Bachelors Degree, Masters Degree preferred or equivalent experience.
• Project and/or Program Management preferably within an international environment
• Ability to travel.
• Fluent in English. More languages are a plus

• Home office/hybrid home office opportunities