Order Management Specialist With German | SwiconJobs

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Order Management Specialist With German

2024.02.28. | Hybrid | Romania

SwiconGroup is one of the leading members of the IT arena for almost a decade, since 2017 present also in Romania. Our wide range of services and highly trained professionals give us the opportunity to shape our solutions to fully meet the ideas and wishes of our clients. We are proud to have leading banks, insurance and telecommunication companies, as well as large FMCG corporations and SSCs amongst our highly prestigious partners.

  • Manages the operational business relationship of large accounts, often with global/regional reach
  • Serves on account team, providing operational perspectives
  • Plans and leads business analyses and provides recommendations to sales teams and business units
  • Acts as a point of escalation and collaborates with other functions to drive resolution of operational issues of high complexity, in support of the customer/partner requirements
  • Represents the customer/partner needs and provides business requirements to projects of high complexity and conducts post-project evaluations
  • Prepares and runs operational performance reviews with the customer/partner and drives improvement plans
  • Consults and advises on operational matters of high complexity to internal clients up to the Director level
  • Proactively communicates operational process changes to customers/partners and internal clients
  • Drives the implementation phase
  • Bachelor’s degree
  • Typically 6-10 years of related experience, preferably in supply chain, customer service, procurement or financial management
  • 2-4 years of experience supporting global/regional accounts or large, complex domestic accounts
  • Project management experience preferred
  • Experience in working with multiple countries/sub- regions
  • English and German min B2, ideally C
  • Medium to advanced Microsoft Office tools knowledge
  • Customer oriented –always keeps a customer focus
  • Expert knowledge of Microsoft Office tools, particularly Excel, Word, and PowerPoint
  • Team spirit
  • Excellent Leadership, negotiation and influence skills
  • In-depth understanding of core the partner's businesses and the revenue cycle
  • Strong analytical skills
  • Strong ability to establish and maintain strong relationships with external customers/partners up to the Director level
  • Solid financial and business acumen
  • Proven ability to identify and implement customer-specific process improvements
  • Deliver quality outputs
  • Able to work independently with limited external help
  • Oriented towards continuous improvement
  • Accuracy on delivering work tasks
  • Ability to prioritize workload and manage a high volume of work with accuracy
Employer's offer
  • Attractive salary
  • 24 vacation days
  • Medical Subscription for Medicover
  • Meal tickets
  • Hybrid working module.
  • Excellent learning opportunities! Variety in your work and a fantastic, informal work atmosphere
  • A challenging environment that will stimulate you to grow as a professional!
  • A great foundation for your career!
  • Grow with us! Your role will develop over time, so you can increase your experience and responsibilities. So, you can advance faster and further in your future career
  • A friendly and welcoming work environment with an international working atmosphere where you can practice and learn new language skills with a diverse mix of colleagues and clients
  • A dynamic work environment with a culture that is open, innovative, and performance orientated