Expert Auditor

Introduction

SwiconGroup is one of the leading members of the IT arena for almost a decade, since 2017 present also in Romania. Our wide range of services and highly trained professionals give us the opportunity to shape our solutions to fully meet the ideas and wishes of our clients. We are proud to have leading banks, insurance and telecommunication companies, as well as large FMCG corporations and SSCs amongst our highly prestigious partners.

Tasks

Our partner's Senior Channel Compliance Investigator Performs partner and internal program audits to ensure the partner's Channel Business Compliance
Applies advanced subject matter knowledge to solve common and complex business issues within established guidelines and recommends appropriate alternatives using advanced analytics
Works on problems of diverse complexity and scope
May act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process
Exercises independent judgement within generally defined policies and practices to identify and select a solution
Ability to handle most unique situations
May seek advice in order to make decisions on complex business issues

Responsibilities:

Leads the investigation and data analysis for complex audits at regional scale
Ensures appropriate case documentation (i.e. briefing document, evidence documentation, working file, etc), tracker updates, record of all activities performed on the case and the documents obtained (record retention) are managed timely and accurately
Utilizes standard project management and quality improvement methodologies in the audit process improvement approaches
Assesses initial indications of contra mis-use risk or policy non-compliance
Confirms and quantifies non-compliance, associated trends, and impact on the partner
Identifies root causes & simplification opportunities
Improves non-compliance rates and monitors effects
Communicates audits status, process standards and changes, and issues and workarounds, clearly and succinctly to business and operations support team
Collaborates with operational teams and business stakeholders to gather business requirements, supporting the design of new or improved processes of moderate complexity, and understand business/customer impact
Represents the needs of the business or function during complex process improvement projects

Expectations

Education and Experience Required:

First-level university degree or equivalent experience; advanced university degree preferred
Typically, 6-10 years of related experience in IT/business operations.
Typically, 5-8 years of project management experience
Typically, 3-5 years of audit experience

Knowledge and Skills:

In-depth understanding of core business practices and the revenue cycle
Excellent communication skills (i.e. written, verbal, presentation), leadership and influencing skills. Mastery in English and local language as well as other languages as required
Strong knowledge of process area, experience with process improvement projects and ability to provide suggestions for process improvements
Strong project management skills such as planning, execution and implementation, problem solving and analytical skills
Basic financial and business acumen

Employer's offer