• Formulate and define system scope and objectives using knowledge of information technology and industry knowledge/ requirements
• Act as a liaison between client and technical solutions/ support groups, using strong communication skills to elicit, document, analyze and validate business processes, systems, and solution requirements
• Research, identify, and specify solutions to problems
• Support and conduct visualization, user experience and configuration elements of solution design
• Document requirements specifications using high-maturity methods, processes and tools
• Support requirements management and change management processes
• Support aspects of the business cycle, including proposals, feasibility studies, and implementations
• Consider the business implications of the application of technology to the current business environment

• Typically a Bachelor's degree in a technical or business discipline or equivalent experience
• Minimum of 2 years of related experience or a Master's degree and up to two years of experience

Knowledge and Skills:

• 2 or more years experience

Essential:

• Requirements determination using structured techniques for documentation, analysis, evaluation/ validation
• Decomposition of high- level information into details; abstracting low- level information; distinguishing requests vs needs
• Distinguishing requirements vs. solutions
• Classifying/ prioritizing requirements
• Requirements change management and traceability
• Identifying risks
• Applying creativity to solving complex problems
• Building relationships and working collaboratively
• Effective verbal/ written communication; experience in an industry domain

Specialized:

• Developing structured user manuals and training
• Business rules modeling
• Develop and executing acceptance test plans

• Hybrid – positions where the worker works at the partner's site and from home